Terms of Service

Effective Date: 7/30/2025

Welcome to Relay Works. These Terms of Service ("Terms") govern your use of our services, including our SMS development tools, authentication services, and related software ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Relay Works provides developer tools and services for SMS integration, including:

  • SMS development and testing tools (sms-dev)
  • SMS authentication and verification services
  • APIs and SDKs for SMS integration
  • Developer documentation and support resources
  • Related software and services

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Send spam, unsolicited messages, or engage in phishing activities
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers
  • Use the Services to harass, abuse, or harm others
  • Reverse engineer, decompile, or disassemble our software
  • Use automated systems to access the Services without permission

5. SMS Services Notice

Important: SMS-related terms, consent, and opt-in/opt-out procedures are governed by our separate SMS Terms page. Please review our SMS Terms for specific information about SMS services, messaging rates, and consent requirements.

6. Intellectual Property Rights

The Services and all content, features, and functionality are owned by Relay Works and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for their intended purpose.

7. User Content

You retain ownership of content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute such content as necessary to provide the Services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices.

9. Fees and Payment

Some of our Services may be subject to fees. If you choose to use paid Services:

  • You agree to pay all applicable fees as described in our pricing information
  • Fees are non-refundable unless otherwise specified
  • We may change our fees with advance notice
  • You are responsible for all taxes associated with your use of the Services

10. Service Availability

We strive to maintain high availability of our Services, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Services at any time with or without notice.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELAY WORKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

13. Indemnification

You agree to indemnify and hold harmless Relay Works from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or violation of any rights of another.

14. Termination

We may terminate or suspend your account and access to the Services at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting us.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Relay Works is headquartered, without regard to conflict of law principles.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the effective date. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and SMS Terms, constitute the entire agreement between you and Relay Works regarding the use of the Services.

Contact Information

If you have any questions about these Terms, please contact us:

Relay Works
Email: legal@relayworks.com
For general inquiries: support@relayworks.com